CMP billing
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PublishedNovember 30, 2021
Here’s Something: Yankee thrift is the answer to electric bill hike
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PublishedNovember 30, 2020
Judge denies motion by CMP/Avangrid to dismiss customer bill case
The decision opens the door for plaintiffs' attorneys to gather information and question company officials, potentially leading to a class-action lawsuit on behalf of customers.
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PublishedSeptember 8, 2020
Judge hears arguments to dismiss class-action lawsuit against CMP
The plaintiffs argue that Central Maine Power owes customers as much as $200 million in damages for overcharging them after the launch of a new billing and metering system.
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PublishedJune 27, 2020
More than 50 Maine lawmakers ask PUC to protect ratepayers from pandemic increases
Legislators want to make sure Central Maine Power can't pass on all of its coronavirus-related expenses to customers.
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PublishedJune 25, 2020
CMP customers to see slight bill increases from fall 2019 storms
CMP said it opted to spread the price increase over 3 years to reduce the severity of the changes to customers' bills.
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PublishedJune 15, 2020
CMP rolls out program to regain customer trust in billing accuracy
Following a series of controversies over billing and collection practices, CMP promises to issue a $25 credit to any customer who receives an inaccurate billing statement.
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PublishedApril 23, 2020
State regulators order CMP shareholders to pay for billing system audit
The Maine Public Utilities Commission has ruled that Central Maine Power Co. ratepayers should not have to pay for a $580,000 audit of the utility's billing system.
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PublishedMarch 10, 2020
Maine regulators seek input on who should pay for CMP audit
The Liberty Consulting Group of Pennsylvania spent nearly $580,000 to help determine whether Central Maine Power's new billing system was responsible for the high bills many customers complained about.
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PublishedJanuary 30, 2020
Some customers dissatisfied with regulators’ ruling on Central Maine Power
Numerous consumers who have complained of inexplicably high bills said they aren't expecting any major changes as a result of the Maine Public Utilities Commission's decision on the billing controversy.
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PublishedJanuary 23, 2020
CMP president orders internal review of winter disconnect notices
Central Maine Power's Doug Herling said he was disturbed by the ‘tone’ used in the utility's shutoff notices to customers with outstanding bills.
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